BUYER BEWARE my PREM31R broke and I sent it back under warranty. It was received by them on 1/30/17 and now they will not respond to emails or phone calls. They apparently don't stand by their warranty or care about customer service.
I order one over a month ago, still didn't even ship. Cancelled my order. Would have been nice to know they didn't have any in stock when ordered. Just like EVERY OTHER WEBSITE. Seems kind of deceptive to me.
PREM31R Vape (2017)
Ordered exactly a month ago today and still have not shipped it. Was told it was supposed to ship early feb,
Haven't received the product. Ordered mid January. Site promises to ship in 48 hours unless backordered, after 5 days I tried to contact customer service. Email took 8 days to respond, no answer by phone, finally got through on FB and was told it was backordered. This should be clearly posted on the website. Feb 12th, went through all communication methods again, got through via phone this time, was told the product was still on backorder because of Chinese New year... Not worth it. Just cancelled.
About to order # 2
This is no joke. My hubby the geek has been messing with a portable vape for a few months now.I never could get a decent pull off of it.
Plus, I didn't want to fork out the extra $$ so I went with this Prem3n1. I knew little at first, but did my research. I knew exactly what I wanted. I've liked it from the start. But today, the geek has admitted he likes this much better than the one he bought and paid $325.
I've been happy. Now I'm sad. I suspect I'm about to lose my vape or buy him a new one. Darn it!
The product works. The oil/wax chamber just lets the vapor escape as the chamber heats to even its lowest setting, wasting some of the wax/oil. The disposable product works better for waxes.
I bought this at a great price on the Black Friday sale this with the promise of actually being 3in1 as the name and description suggests. I previously had the dry herb plus, which struggled with only lighting the side of the bowl touching the heating element, had to stir mid bowl and was more trouble than it was worth. Prem3in1r is WAY better. With dry herb, I'm really impressed. It's very efficient, tastes great, convenient, discrete and holds charge for a long time. I will run a full cycle at the low temp, then a the middle temp, then the high temp for a single bowl. It was enough to get 3 of us sufficiently medicated (with a standard pipe I was smoking 2 bowls by myself per session for similar results). Saving a lot of product with this. Then I tried wax/crumble. I've tried at each temp setting, tried using a small amount, then tried more than I would normally try, and it just doesn't seem to work well. Never see any smoke/vapor, never felt medicated. looked in the inserted magnetic cup and all the wax is gone, but no effect. Their disposable pens for wax/oil worked great, so I was really hopeful that this would provide a similar experience but in a rechargeable form...nope. Kinda disappointed. I have plenty of ways to manage dry herbs, and got this mostly for the concentrates and was let down on that front. That being said, I rarely smoke dry herb with anything else now. I would rename this the dry herb 3....I also sent an email to their customer service about advice on a better experience with wax/crumble over a month ago and have not received a reply. So if you want a rechargeable pen that's great for dry herb you won't be disappointed. If you want 3in1...I'm still looking. I refuse to spend $10/month on their disposable pens, so I wish this worked better. Someone let me know if they have a rechargeable pen for wax/oil that they love. I've used the rechargeable kind with coils and they always seem to have a strange taste to me and waste wax that melts off ...
This is the heavy duty model. Most excellent for use with herb.
I love my 3 in 1 vape, virtually odorless, very convenient And smooth hitting.
About a year. ago I purchased the Blackout X 2.0 and showed it off to my neighbor, who then purchased the PREM31R (2016) . With the larger capacity ,multiple temp. ranges ,and bigger battery I went into envy mode.
We would always use his vaporizer when we got together for happy hour
(I could not let this stand.) So I upgraded and got the new PREM3!R(2017)
this year and now have 2 high quality Blackout X products . With either one you can't go wrong , both are 5 star products.
I got the Dry Herb+ 2.0 last year, and I wasn't sure I liked it. I thought the one temperature setting it had was too hot, as it just burned all of my dry flower.
Black Friday 2016 came around, and I got an email from BlackoutX saying I could get a PREM31R for only $80. I decided to go for it, despite not loving the previous vape I'd purchased from BlackoutX.
Boy, am I glad I did! I have found that the lowest temperature setting on the PREM31R is perfect for vaping dry flower. For me, anyway. It produces a smooth, thick vapor. Afterward, the flower is a light to dark brown but still looks like flower. It's not burnt to a crisp.
I like the super fast charging time, the increased size (harder to lose), and the larger chamber.
Bought the Prem31r vape and it doesn't seem to work that well with dry herb at all. Another problem too is that not with the product but with Shipping. I paid the asking price then when it came to my door they asked me for my shipping fees as well. Was not impressed by that.
I love it in every way except for the accessories and customer service. I lost some accessories and emailed them. Never responded, would give 5 stars if they responded, or offered a place to buy some of the small easily lost things, like the oil attachment.
The Black Out x Products the Dry Herb v2.0 & Prem31R vape are great tools for smoking in today's time s where a lot of places you can't smoke they discrete no noticeable to smell well put together for a world that's no smoking just about ever where I really was happy to buy this product because in my apartment my landlord has no smoking like most apartment these days so with this product I can live how I want to with no complaints about me smoking ...
Have had 2 other vapes but this one is the bomb...All as advertised, draw is good, and vapor is thick; still working on getting the packing (filling) right as some leaves end up on screen, but that is a minor issue...Couldn't be more pleased with purchase
Good price for a very reliable tool. Virtually no smell and an ability to use a variety of bases makes this an essential tool for any covert user.
The product is very user-friendly and the results of utilizing it are exceptional. I recommend anyone that prefer the vapor medium for their own consumption of all 3 variants of the supplied source.
This pen is amazing it dose t get better than this!
This thing is awesome! Freaking love it. A true Dry herb vape that won't burn your herb!!! Works well with wax too. Love this thing.
I want to like the Prem31R but it gives me so many reasons not to like it. It has not worked for any oil since I bought it. It works fine with flowers although it burns through it very fast. For oils it just doesn't cut the mustard. It times out before anything happens. I am still using my old vap, this sits idol. I don't recommend it to anyone. Save your money.
Thi healthy way my opinion
The Prem31r works amazing with flower. Unfortunately I haven't been able to try anything else in it yet.
Has the same nasty taste as all vapes, not impressed.
The customer service is amazing. The is the best vaporizer pen I've tried. No combustion. Easy to use. Discreet (I smoke at parties all the time and no one even second guesses it!)
I purchased this pen to take on tour with me. My first time trying a pen let alone a 3 in one. I first tried it with concentrate and it did nothing. It works great with flower which is all I use it for now. Concentrated had 0 effect for me which given what it was shouldn't be the case. All in all disappointed. Also 2 weeks after I bought it they dropped all their prices but. Such is my luck.
The vaporizer is a great addition to my collection and the customer service is absolutely the best. I'll be ordering from them a lot more in the future. Thank you.
Sturdy build, reliable temperature settings- perfect for dry herb.
Shuts off to fast and heats up to slow
the large chamber for dry herbs is a plus.. the wax chambers are somewhat of a disappointment.
I love this vaporiser. It’s discreet, easy to use and looks great. Very high quality build. The flavour I get from dry herb is amazing. This is the second PREM13R Vape I have bought in a little over a month because they’re evidently so good that someone felt the need to steal my first one.
The thread on the Blackout X grinder took a few days of use to become less stiff, but it screws apart smoothly now. It’s easily the best grinder I’ve ever owned.
Was a lil upset i had to wait so long to get it but love the product!!!
Works well. Excellent for the beach.
It has a nice draw but too bulking for me
I give this a 4 star only because the shipping took almost a month for them to ship me my product. The Vap works Great I love the larger 31R I had the V2.0 but it was just a little small for one of my sessions. So now my v2.0 is for traveling and my 31R is for home.
Good product but what really impressed me was the customer service
I've tried several handheld vape pens and this is the best so far. Easy to load. Easy to clean. Does not burn herb like other brands. It can be charging while in use.
Great prodyct - works well and holds a charge very well
I absolutely love the PREM31R cape, great hits.
Very much enjoying the vape and the customer services was very responsive. I will be a return customer.
My favorite love this vape it's the best
Vapes well with very little odor, nicely designed with a simple chamber that is easy to clean. Only problem is the mouthpiece. It shipped with 2 and both became loose after a week or two of light use. The vape still works, but the top jiggles and comes loose easily.
First time buyer for the vape and highly impressed. Im a rookie but so far so good.
like is so much I bought a back-up
Excellent for vaping dry herb, great battery life, and easy to load and clean. I don't have access to wax/oil, so this thing is perfect!
Just as good as the 2.0. Bigger chamber but takes a little longer to heat up.
My friends and I love the PREM31R Vape! It's very simple to use, easy to clean, versatile, and heats up quickly! I can get multiple uses before needing to charge, and the charging time doesn't take long at all. My friends who have used it have also loved it and plan on getting one of their own. Great product!
Well built design, discreet looks like a normal E-Cig. Pocket size and battery lasts a good bit of time. Used Only for dry herb so far but has been great for it.
The herb tastes so good
easy to use. Works good with all kinds of dry herb.
Draws really well and is better than I would have expected.
Conceptually this is a great device however there are problems with the fit and finish that require attention
I love it. Nothing like it, best vape on the market. I'm sticking with blackout x from here on out!.!!!
This is a terrific vaporizer.
It's got a great battery life, it holds a decent amount, and the multiple temp settings is awesome.
The rubbery lip cover comes off in my bag all the time, the lid sometimes unscrews itself, and the battery light has no warning. There's just a flashing red light when the battery is dead. There needs to be a warning, or something. Besides that though, it's terrific!
I love it, i feel durability it's the next item aspect that needs to be worked on. I've purchased both the new convection vapes and both have broken. Other than that, these are marvelous products i suggest them to everyone.
Enjoying myself immensely!easy to use and clean
Looks good and works great for flower. Has a big chamber and adjustable voltage and I can't wait to try it for concentrates.
The PREM31R vape 2016 doesn't just vaporize liquid, flower, and wax, it wards off bad luck gnomes and
their tricksey shell games involving
the exhumed corpse of Anna Nicole
Smith. It also adds flavor to stews,
sauces, and neck fat. Who dares
stand before me armed with my
PREM31R? I am now unstoppable.
Jupiter here I come!
I have tryed 6 vaporizers this year. This one is my favorite. I like it more than my of because it gets much hotter. It has these air holes on the side that allow big tips. At first I didn't like that it shuts off in 3.5 minutes. But it lets you vaporizer your material fast. I reheat the same sesh 2 or thee times and then I notice it's done. It's bowl is a pretty standard size but on the highest heat you will get ripped quick. And you save a lot of money on product.
I've already recommended this product to several friends & know that at least 2 have purchased on as well. Consistently great vaping. Love it.
Work great on dried material . Could have easier way to remove oil cup but very satisfied with my purchase
Easy draw, and faithful to the flavor. A plus
I only use for Herb works great
This Vap is awesome. I like that you can load a good quantity for many hits to share...or by yourself. The main drawback is the battery does not last for the 30 - 3.5 min sessions as advertised, but if you can plan around that like you do with your cell phone then you're okay
This things is everything I ever dreamed of; thanks!
Great price, works very well. Easy to use
So I bought the original DRY-HERB RECHARGEABLE 2013 VAPE and it really didn't work that well. The dry herb attachment didn't give me any reference for how much vapors were actually emitting from it. Also the battery and liquid atomizer stopped working probably 3 months after using. This Christmas I tried once again with Blackout X PR3M1R and WOW what a change! Not only does the heating chamber produce much more vapor, but it does not have a stupid coil coming up in the middle, which makes for easy cleaning and loading.
The unit works great ! having the larger chamber and adjustable temperature levels makes it operate at the optimum temperature. No more scorching/burning !
First, I'm old school when it comes to this stuff and have tried many delivery methods over my 45 years of cannabis use including vape. This is by far the best, easiest and classiest way to go.
You just need to get one and enjoy your life.
If the vap pen pulled as well with wax as it does with dry herbs then I would like this much more.
I'm so glad I bought this model. I've tried a few different types of vape pens, but none that work as well as this one. I love being able to use herbs in it too. Great buy, highly recommend it.
The vape works great and is easily cleaned with the provided tools. Passes as an e-cig in public and does not get too smelly. Have only used herb so far but I look forward to trying wax and oil in it.
Easy to use
Excellent vape, use every day, great battery life, great overall
Great portable device in every aspect. Huge upgrade from the dry herb+ I purchased a year ago. The device has a great smooth vape whether it is dry herb, wax, or liquid all three work amazing. Nothing comparable to the quality and price of this vape. Thanks for another great product!
Best herb cape I can find. An upgraded mouth piece would be great
Could of been a lot cheaper.